Monday 09 March 2009 @ 00:00

Symbio Networks Pty Ltd, Australia's new generation wholesale VoIP and IP service provider, is pleased to announce the launch of its wholesale platform for prepaid calling cards. The newly enhanced platform has been developed to target calling card operators who prefer to focus on the sale and marketing of calling cards, and outsource network infrastructure and back office systems to a reliable and competent third party provider, like Symbio Networks.


Already operating an industry leading wholesale voice platform and with many years experience in the operation of wholesale calling card platforms & services, the implementation of Symbio Networks' new wholesale calling card platform comes as a result of substantial capital investments to expand and upgrade the network infrastructure and back office systems. In addition to providing improved quality and reliability, the upgraded platform is now capable of delivering a whole new generation of user-friendly features, operational and billing functionalities as well as different level of performance reporting.


"Our wholesale VoIP network is widely acknowledged within the industry as one of the best in terms of our route flexibility, quality & reliability. As a result of our recent investments, the benefits for calling card providers are not just about enhanced features & quality, which are of course important, but of the ease of service set-up and operational efficiency that enable our customers to have fast time to market - all of which will enable to them to compete effectively in this highly competitive market" said Mr Alastair Slattery, Wholesale Manager of Symbio Networks.


"We can provide a one-stop service as our customers can get everything they need in order to sell their calling cards from us. They don't need to worry about co-ordination with different suppliers or any compatibility issues. On the other hand, we can provide individual specific parts to suit the customers' needs if this is what they are after. The customers have total flexibility and control how they want Symbio Networks to add value to their calling card business," said Alastair Slattery. 


Despite increased competition and falling call rates, the international prepaid calling card market in Australia has continued to enjoy solid growth due to the large ex-pat community as well as the continuing growth of commerce and trade between Australia and overseas countries, especially with India and China. The current economic conditions further add fuel to the growth of the calling card market as consumers tighten their belts to stretch their dollars further. 


Full PDF version may be found here

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Monday 02 March 2009 @ 00:00

Article from Communications Day

Petroc Wilton

2 March 2009 


VoIP provider Symbio Networks has taken to task the changes suggested in an Australian Communications and Media Authority discussion paper governing how VoIP might be integrated with existing policy and regulatory framework. Symbio argued that the paper was an attempt to alter VoIP to fit with the existing framework around the telecommunications Numbering Plan and that such a measure would be a backward step, suggesting instead that regulation should evolve to keep pace with the transition to IP networks.


The Numbering Plan, said Symbio, was less relevant to VoIP networks than traditional PSTN for a number of reasons. These included the fact that the original Numbering Plan (based on geographical zonings) was based on geographically specific PSTN architecture deployed in the sixties, while VoIP call routing is based on IP addresses and independent of geographic numbering. PSTN call charging, Symbio argued, was determined by numbering with location information, while VoIP call charging was decoupled from numbering and rendered concepts like zoning, local and trunk calls irrelevant.


"The regulatory requirement of the Numbering Plan to provide untimed local calls can be met with VoIP without it having to conform to geographical numbering," asserted Symbio. "It is not that VoIP is non-compliant. Rather, it is the policy settings and the regulatory framework including the Numbering Plan that requires updating to bring it into the new world of IP."


"Based on the information provided in this submission, that ACMA ‘is considering amending the Numbering Plan to ensure that all geographical numbers are issued consistently with the locations to which numbers are allocated' seems completely ignorant to the fundamental differences between PSTN and NGN/VoIP, and is akin to arbitrarily grafting modern telecommunications developments to an out-dated Plan."


"The telecommunications industry around the world is transforming to a broadband, IP centric network," concluded Symbio. "It would therefore be a backward step if a new and innovative service like VoIP is required to arbitrarily fit into an outdated plan."


Symbio's Submission to ACMA (Australia Communications & Media Authority) - Symbio's comments on the numbering plan can be found here


To view full PDF version click here

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Friday 06 February 2009 @ 00:00

Telecom User's Conference

Rene Sugo, Technical Director and Co-Founder of Symbio Networks was invited to be a guest speaker at the 2009 Stratus Telecom User's Conference held in Miami, Florida on 4-6 February. The focus of the conference was to share information, technologies and business opportunities with the telecommunications industry and enterprise users.


Symbio Networks has a strong partnership with Stratus Technologies and successfully implements Stratus based solutions in Australia and overseas. The partnership with Stratus allows Symbio to continually offer service providers, carriers and operators top quality network solutions. "Entice allows Symbio to focus where it can add the most value, and we rely on Stratus to provide a high quality platform to build upon" said Rene Sugo.


The invitation to speak at the conference solidifies the partnership and acknowledges that Symbio Networks is a total solutions provider.


For more information about the 2009 Stratus Telecommunications User's Conference, visit


Download Presentation: Entice and Symbio Networks


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Monday 22 December 2008 @ 00:00

Symbio Networks will be attending PTC '09 in Honolulu January 19 - 21, 2009. For further information on how to meet for discussions please direct emails to

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Friday 05 September 2008 @ 00:00

Great savings on phone & broadband in the bush


Consumers in rural and regional Australia can now access VoIP services over satellite broadband to make big savings on their phone bills. Australia's biggest provider of satellite broadband, Activ8me, and the leading VoIP wholesale provider, Symbio Networks, have teamed up to make these services are available to all of Activ8me's 20,000+ customer base.  


While VoIP services have been available to users via landline broadband connections for some time, Symbio Networks and Active8me have been working closely to develop innovative solutions to deliver quality, reliable VoIP services optimised for use over the IPSTAR satellite in the remote corners of Australia. Consumers in these areas are now able to enjoy modern day technologies and the savings in call costs enjoyed by terrestrial VoIP users.  


In a short period of over two years, Activ8me has built a sizable customer base to become Australia's largest satellite ISP and is reputed to have become the third largest broadband satellite ISP in the world.


"Since we moved our customers to the Symbio wholesale infrastructure, they have reported greatly improved quality, as well as enjoying low cost untimed National calls for the first time" said Tony Bundrock, General Manager of Activ8me. "Symbio were able to provide an extremely fast response to meet our requirements which in turn allowed us to meet our time-to-market objectives, ensuring a high degree of customer satisfaction" he continued.


"Many regional customers are tired of traditional telcos and rely on Activ8me Voice. We are able to offer untimed calls across Australia, calls to mobiles at a fraction of the cost the major carriers charge, and international calls to major destinations from as little as three cents per minute. We also have plans with very low, or zero dollar installation charges, so it's very easy to get started" said Mr Bundrock.


Symbio's Manager of Wholesale Networks, Alastair Slattery, commented, "Our white-label solution provides a platform which delivers a highly reliable turn-key VoIP solution to service providers within Australia, New Zealand and overseas. Activ8me's success in delivering their VoIP service is indicative of the emphasis we place on maintaining superior quality metrics within our white-label wholesale network."

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Thursday 14 August 2008 @ 00:00

Symbio Networks have recently implemented the facilities in order to perform Local Number Portability within New Zealand. The ability to implement LNP in NZ further increases Symbio's capabilities in NZ for wholesale services.

Symbio Networks are a Telecommunications carrier within New Zealand and have a Point of Presence within Auckland. The Symbio Networks Managed VoIP Platform (MVP) is an expansive wholesale VoIP platform throughout Australia & NZ.

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Monday 04 August 2008 @ 00:00

Symbio Networks were recently listed as a finalist at the prestigous ACOMMS Awards 2008. The listing came for the 'Partnerships for Growth' award and reflected the continuing successful growth of the Symbio Networks' Managed VoIP Platform (MVP) as an industry leading wholesale platform.

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Thursday 22 May 2008 @ 00:00

Presentation Title: SOHO VoIP

Download PresentationCeBIT_Presentation_Alastair_Slattery_v2 0_online


VoIP provides a level of convenience, flexibility and cost savings to SOHO users that could not matched by the existing telephony service. The convergence of VoIP, broadband and mobile services will facilitate today's busy lifestyle of having communications service at anywhere, with any device at any time. This presentation shows the benefits of VoIP & convergent service in a SOHO environment.

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Monday 19 May 2008 @ 00:00

Symbio Networks will be exhibiting at CeBIT Australia 2008 ( Symbio will be exhibiting their products & services at stand C78 within the 'VoIP' section.

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Wednesday 16 April 2008 @ 00:00

Symbio Networks used a speaker session at the recent Comms Day Summit 2008 to announce that their IP solution architecture is Fixed to Mobile (FMC) ready (IMS compliant).

FMC converges traditional landline, mobile & IP telephony onto one delivery platform, and has been touted by Symbio as the 'Next Wave' of VoIP.

Symbio are actively looking for Service Provider partners within Australia and the region to trial their IMS solution.

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