Meet our team at Asian Carriers Conference Tuesday 28 July 2015 @ 11:00

Meet the Symbio team at the Asia Carriers Conference (ACC) this September. Find out the latest developments in voice carriage and discover our SaaS innovations for toll fraud mitigation and telecommunications aggregation and enablement.

When: 1-4 September 2015

Where: Shangri-La’s Mactan Resort and Spa, Cebu, Philippines

The ACC event is where the wholesale, fixed and mobile telecom leaders meet and network with delegates from infrastructure providers, applications and service developers, handset and equipment manufacturers, and entertainment and content producers and distributors.

If you would like to organise a meeting with Symbio, contact our team at

Meet the Symbio Team at ACC 2015

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SIP launch on iBoss aggregation platform Wednesday 29 April 2015 @ 10:00

Symbio's industry-proven iBoss aggregation platform is now further enhanced by the addition of fully integrated SIP services. The scope of the offering includes the addition of SIP trunks and SIP endpoints – a first within the Australian wholesale telco market.

This opens up a new segment of the market for providers to target those end-users who are embracing IP telephony. Recent research from the Australian Communications and Media Authority (ACMA) reveals that 29% of small and medium-sized businesses already use IP phone services.

iBoss Voice Aggregation with Wholesale SIP Trunking 

CSPs can now extend to their customers the cost savings and functionality of SIP trunking, while also retaining the ability to sell traditional landlines, DSL, NBN and mobile services all through the one iBoss aggregation platform.

By offering the widest scope of aggregated services, the iBoss platform is enabling innovation in the post NBN environment, by breaking down the barriers to entry for smaller businesses and start-ups. It is also powering digital diversification - Symbio is seeing big brands from other industries looking to enter the telco market. 

The iBoss platform is especially designed for new telco market entrants or those wanting to expand their service offering. With a straightforward signup process, it provides the essential link between wholesale telecoms operators and suppliers, including Telstra, Optus, AAPT and now Symbio. The modular approach means that customers can start with basic aggregation, and expand their suite of solutions when they need to, by adding BSS/OSS capabilities, provisioning, CRM, and other enablement features. 

Symbio acquired the iBoss platform in July 2014 and has since been further developing the service to make it a provider of choice, with the most feature-rich aggregation and BSS/OSS services in the Australian market.

To find out more about Symbio-powered iBoss aggregation, speak to your Symbio account manager or email

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Symbio Relaunches iBoss Wednesday 10 December 2014 @ 15:17

The eagerly awaited relaunch of the iBoss aggregation platform was smooth sailing, with great customer uptake in the first week.

Since iBoss was acquired by Symbio parent MyNetFone Group in July 2014, there has been extensive interest from companies keen to rejoin the aggregation platform and take advantage of the extended features.

iBoss is the final piece in the puzzle, joining a range of Symbio services that make it easy for our wholesalers to do business.

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Toll Fraud Year in Review Tuesday 09 December 2014 @ 13:44

Coming into the festive season, most carriers have toll fraud high on their list of concerns. Estimated losses from global toll fraud amount to $46.3 billion a year (2013 Global Fraud Loss Survey, CFCA).

Almost a year ago, Symbio took the concern and turned it into action. Our in-house R&D team took on the challenge to develop a smarter, more intuitive toll fraud detection and blocking mechanism. Symbio added this feature to our SIP Trunk service at no extra cost, giving our customers greater peace of mind with this extra protection measure.

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The Symbio Network Embargo During New Year Monday 08 December 2014 @ 14:34

With the festive season is just around the corner, we are rapidly approaching the time when most of the telecommunications industry imposes an "embargo" on many aspects of network activity. The Symbio team would like to let you know about our support arrangements over this period.

The Symbio embargo period will be effective from start of 15th December 2014, and will end on 5th January 2015.

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Symbio at The Pacific Telecommunication Council's (PTC) Monday 08 December 2014 @ 11:30

The Pacific Telecommunication Council's (PTC) is coming up in January 2015 and is a great opportunity to meet the Symbio team.

The annual conference is the Asia-Pacific's premier telecommunications event. The conference is a strategic springboard for the global telecommunications industry, providing all attendees with a three-day platform to focus on planning, networking, and discovering what the new year will bring.

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LNP Code Changes Wednesday 09 July 2014 @ 12:39

As you may be aware, the LNP Code in Australia underwent several changes as of the 1st of March 2014. These changes make the porting process simpler for end users by putting the burden and complexity of porting onto carriers and CSPs. A great win for consumers!

As a member of the Communications Alliance, Symbio was invited to participate in the LNP Code Review and help shape the future of number porting in Australia. We see this as the first step in simplifying the process and Symbio will continue to be an advocate for end users and new entrants to the market.

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Call Centre Voice Termination Solutions Tuesday 17 June 2014 @ 10:38

There has been an increase in demand for high-volume, high-capacity voice termination solutions, particularly in the call center industry.

With a robust network and scalable services, Symbio can handle high-capacity voice termination across Australia to fixed line and mobile networks.

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The International Telecoms Week Event Recap Thursday 29 May 2014 @ 16:04

The Symbio team once again attended the International Telecoms Week, held in Chicago, US in mid-May.

ITW was once again the meeting point for the global wholesale telecommunications community. 

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Strong Uptake of Managed SIP Trunking with Microsoft Lync Monday 03 March 2014 @ 00:00

The Managed SIP Trunking service announce in December 2013 has generated a lot of interest and shown strong take up.

Symbio Managed SIP Trunking Service compatible with Microsoft Lync Server

An interesting insight is that the majority of customers are using the Managed SIP Trunking service with Microsoft Lync. Indeed, our network as part of the MyNetFone Group is the only Australian network officially certified to interwork with the Microsoft Lync server.

SIP Trunking can connect your client's Lync server to the public phone network via IP, enabling them to capitalise on the full range of Lync call features while achieving significant savings on call costs.

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