Toll Fraud Year in Review Tuesday 09 December 2014 @ 13:44
Coming into the festive season, most carriers have toll fraud high on their list of concerns. Estimated losses from global toll fraud amount to $46.3 billion a year (2013 Global Fraud Loss Survey, CFCA).
Almost a year ago, Symbio took the concern and turned it into action. Our in-house R&D team took on the challenge to develop a smarter, more intuitive toll fraud detection and blocking mechanism. Symbio added this feature to our SIP Trunk service at no extra cost, giving our customers greater peace of mind with this extra protection measure.
The Symbio Network Embargo During New Year Monday 08 December 2014 @ 14:34
With the festive season is just around the corner, we are rapidly approaching the time when most of the telecommunications industry imposes an "embargo" on many aspects of network activity. The Symbio team would like to let you know about our support arrangements over this period.
The Symbio embargo period will be effective from start of 15th December 2014, and will end on 5th January 2015.
Symbio at The Pacific Telecommunication Council's (PTC) Monday 08 December 2014 @ 11:30
The Pacific Telecommunication Council's (PTC) is coming up in January 2015 and is a great opportunity to meet the Symbio team.
The annual conference is the Asia-Pacific's premier telecommunications event. The conference is a strategic springboard for the global telecommunications industry, providing all attendees with a three-day platform to focus on planning, networking, and discovering what the new year will bring.
LNP Code Changes Wednesday 09 July 2014 @ 12:39
As you may be aware, the LNP Code in Australia underwent several changes as of the 1st of March 2014. These changes make the porting process simpler for end users by putting the burden and complexity of porting onto carriers and CSPs. A great win for consumers!
As a member of the Communications Alliance, Symbio was invited to participate in the LNP Code Review and help shape the future of number porting in Australia. We see this as the first step in simplifying the process and Symbio will continue to be an advocate for end users and new entrants to the market.
Call Centre Voice Termination Solutions Tuesday 17 June 2014 @ 10:38
There has been an increase in demand for high-volume, high-capacity voice termination solutions, particularly in the call center industry.
With a robust network and scalable services, Symbio can handle high-capacity voice termination across Australia to fixed line and mobile networks.
The International Telecoms Week Event Recap Thursday 29 May 2014 @ 16:04
The Symbio team once again attended the International Telecoms Week, held in Chicago, US in mid-May.
ITW was once again the meeting point for the global wholesale telecommunications community.
Strong Uptake of Managed SIP Trunking with Microsoft Lync Monday 03 March 2014 @ 00:00
The Managed SIP Trunking service announce in December 2013 has generated a lot of interest and shown strong take up.
An interesting insight is that the majority of customers are using the Managed SIP Trunking service with Microsoft Lync. Indeed, our network as part of the MyNetFone Group is the only Australian network officially certified to interwork with the Microsoft Lync server.
SIP Trunking can connect your client's Lync server to the public phone network via IP, enabling them to capitalise on the full range of Lync call features while achieving significant savings on call costs.
Pre-Select Now Available Thursday 27 February 2014 @ 14:19