Acquisition of GoTalk Wholesale Thursday 28 February 2013 @ 15:04
Rounding out a big & busy year for Symbio, the company acquired its long-time competitor GoTalk Wholesale on 31st December 2012 after a year-long negotiation process. GoTalk is a Sydney based voice carrier that has built up a formidable wholesale operation over 10 years since its inception.
1. GoTalk Wholesale customers and novation of their contracts, where applicable
Project 66 Completion Gives National Coverage Wednesday 27 February 2013 @ 14:15
Symbio has expended direct connectivity to all 66 Australian Call Collection Area (CCAs), now delivering more choice for providers in regional Australia.
Project 66, commenced in the second half of 2012, was completed ahead of time - delivering connectivity to 47 CCAs by December 2012, in addition to Symbio's previous connectivity at 19 CCAs.
The project was an integral part of Symbio's commitment to improving communications in regional areas of Australia, and involves a $3 million investment over three years to cover the expansion costs, increased IP transit options and business data products.
OSS/BSS in Future Service Delivery Models Wednesday 31 October 2012 @ 13:07
At the CommsDay Melbourne Congress 2012, Symbio's CEO Rene Sugo made a presentation about the role of OSS/BSS in future service delivery models.
Here is an overview of the topics and ideas covered during the presentation, and you can download the accompanying presentation slides here.
Historical Overview of OSS/BSS
OSS/BSS has been evolving as the industry moved from a basic model of reselling the 'plain old telephone service' in the 1980's to the current complex environment of service bundling, integration, managing different underlying networks and the customer's desire for 'self service' empowerment.
Our landscape is now at the stage where technology itself has facilitated a complete disembodiment of service layers and access layers, all because of the IP protocol which lets anything travel over anything.
This ability for consumers to access almost any services 'over the top' sets a new challenge for service providers and OSS/BSS specialists. The OSS/BSS specialists themselves will need to further specialise and focus on specific OSS/BSS architectures moving forward, otherwise they risk becoming irrelevant in a customer "bring-your-own" "do-it-yourself" world.
Symbio CEO to Speak at Commsday Melbourne Summit Wednesday 26 September 2012 @ 15:18
The CommsDay Melbourne Congress 2012 is coming up in a few short weeks. This year's event boasts a strong lineup of industry thought leaders, sourced from operators, technology suppliers, industry associations and government.
Symbio CEO, Rene Sugo, will be a speaker in the 'Billing, OSS & Customer Service' Session, and will discuss the industry developments, trends and customer requirement in this market segment.
Symbio Managed Services in Demand from Domestic International Customers Wednesday 12 September 2012 @ 13:10
Symbio has now fully productised its Managed Services offering for both Domestic and International customers targeting the Australia and New Zealand market.
This involved further investments in both the core network and product development, including extensive certifications. Now, the Symbio Managed Services provide a full ‘turnkey solution' for companies who are looking to diversify into this market, as well as a ‘building block' approach for current companies looking to expand their portfolio with extra value added services.