Acquisition of GoTalk Wholesale Thursday 28 February 2013 @ 15:04

Rounding out a big & busy year for Symbio, the company acquired its long-time competitor GoTalk Wholesale on 31st December 2012 after a year-long negotiation process. GoTalk is a Sydney based voice carrier that has built up a formidable wholesale operation over 10 years since its inception.

The acquisition has contributed to making Symbio one of the largest wholesale voice networks in Australia, and includes:

1. GoTalk Wholesale customers and novation of their contracts, where applicable
2. Network infrastructure, assets and associated software
3. Intellectual property

Why acquire?


Symbio Acquires GoTalk Wholesale

Continue Reading »

Project 66 Completion Gives National Coverage Wednesday 27 February 2013 @ 14:15

Symbio has expended direct connectivity to all 66 Australian Call Collection Area (CCAs), now delivering more choice for providers in regional Australia.

Project 66, commenced in the second half of 2012, was completed ahead of time - delivering connectivity to 47 CCAs by December 2012, in addition to Symbio's previous connectivity at 19 CCAs.

The project was an integral part of Symbio's commitment to improving communications in regional areas of Australia, and involves a $3 million investment over three years to cover the expansion costs, increased IP transit options and business data products.

Symbio's Project 66 Completion of network rollout to all 66 Australian CCAs 

Continue Reading »

OSS/BSS in Future Service Delivery Models Wednesday 31 October 2012 @ 13:07

At the CommsDay Melbourne Congress 2012, Symbio's CEO Rene Sugo made a presentation about the role of OSS/BSS in future service delivery models.

Here is an overview of the topics and ideas covered during the presentation, and you can download the accompanying presentation slides here.

Historical Overview of OSS/BSS

OSS/BSS has been evolving as the industry moved from a basic model of reselling the 'plain old telephone service' in the 1980's to the current complex environment of service bundling, integration, managing different underlying networks and the customer's desire for 'self service' empowerment.

Our landscape is now at the stage where technology itself has facilitated a complete disembodiment of service layers and access layers, all because of  the IP protocol which lets anything travel over anything.

This ability for consumers to access almost any services 'over the top' sets a new challenge for service providers and OSS/BSS specialists. The OSS/BSS specialists themselves will need to further specialise and focus on specific OSS/BSS architectures moving forward, otherwise they risk becoming irrelevant in a customer "bring-your-own" "do-it-yourself" world.

My Net Fone Limited Annual Report FY12

Continue Reading »

Symbio CEO to Speak at Commsday Melbourne Summit Wednesday 26 September 2012 @ 15:18

The CommsDay Melbourne Congress 2012 is coming up in a few short weeks. This year's event boasts a strong lineup of industry thought leaders, sourced from operators, technology suppliers, industry associations and government.

Symbio CEO, Rene Sugo, will be a speaker in the 'Billing, OSS & Customer Service' Session, and will discuss the industry developments, trends and customer requirement in this market segment.

Continue Reading »

Symbio Managed Services in Demand from Domestic International Customers Wednesday 12 September 2012 @ 13:10

Symbio has now fully productised its Managed Services offering for both Domestic and International customers targeting the Australia and New Zealand market.

This involved further investments in both the core network and product development, including extensive certifications. Now, the Symbio Managed Services provide a full ‘turnkey solution' for companies who are looking to diversify into this market, as well as a ‘building block' approach for current companies looking to expand their portfolio with extra value added services.

Continue Reading »

Symbio Networks Shortlisted for 2 ACOMMS Awards Tuesday 10 July 2012 @ 11:16

We are delighted to announce that we have been shortlisted as finalists in the following categories in the 2012 ACOMMS Awards, the leading awards for Australia's telecommunications industry.

Partnership for Growth 

In recognition of Symbio's partnership with Australian Private Networks (APN), Australia's largest satellite internet provider, to provide remote communities with a customised VoIP solution that ensures high quality for calls via satellite connection. Symbio's VoIP expertise overcomes the challenges typically associated with the high latency of satellite transmission, allowing APN to develop free-standing, solar-powered phone booths in isolated communities that previously had few options for communicating with the outside world. The VoIP phone booths are part of the Department of Communications, Broadband and Digital Economy's Indigenous Communications Program, providing up to 300 indigenous communities across Australia with free standard calls, while mobile, international and premium numbers can be dialled using a phone card. 

Continue Reading »

Special Numbers Hosting New Capabilities Friday 11 May 2012 @ 14:00

Recognising the opportunity this presents to our customers to cater to end-user needs, Symbio has undertaken a major redevelopment of our Special Number service with a focus on ease of use, reliability, features and functionality.

Special number including 13/1300 and 1800 are increasingly becoming vital to business success.

Continue Reading »

Symbio Wholesale NBN solution and Voice Managed Services Add On Thursday 10 May 2012 @ 12:00

Having signed the NBN WBA a couple of month ago, Symbio has now completed the technical testing for fibre and is set to achieve full accreditation in the next couple of days - keep an eye on our blog for the announcement!

NBN Co Logo

In addition, Symbio has also kick-started the Wireless Trial with NBN Co in response to our customer feedback. Our aim is to maximise the solution portfolio of our customers and provide services that suit the different needs and locations of their end users.

NBN Service Roll Out

Symbio is expecting to deploy wholesale NBN services in NSW in June and will be working with a number of wholesale trial customers to ensure a smooth delivery of the NBN services & operational solutions.

Continue Reading »

Meet Our Team at ITW in Chicago 14-16 May 2012 Wednesday 09 May 2012 @ 14:08

In a few days, our team will once again attend the International Telecoms Week (ITW).

Held in Chicago on 14-16 May 2012, ITW is the meeting point for the global wholesale telecommunications community - at which over 5,300 delegates from nearly 1,700 companies representing 150+ countries meet to buy and sell both voice and data products and services.

Continue Reading »

CommsDay Summit Recap Photos Friday 04 May 2012 @ 11:14

The CommsDay Summit once again provided an excellent networking opportunity and confirmed its status as peak telecoms forum for the year.

Continue Reading »